Faqs By Orders

Simply click on the "add to cart" button, that way if you are already registered you will get a final quote including any taxes and freight charges. In case you do not have an account on Powertrack.shop, any additional charges will not be displayed until you have registered.

After locating and selecting the correct size of your track via the advanced search engine or search bar, you will be on the product page:

Select the desired quantity

Press on "ADD TO CART."

Press on "PROCEED TO CHECKOUT"

On the checkout page, Log in to your account or make a new Registration

When you enter your VAT number, a check is made on the Internal Revenue Service website to verify its validity.

Enter the SDI code and/or the PEC address

Enter the DELIVERY and BILLING ADDRESS (if different from the delivery address)

Select the COURIER you prefer

NOTE: Select the additional option to receive a phone call prior to delivery from the courier company

Select the SECURE PAYMENT method you prefer

Add any delivery details or instructions to be communicated to the courier company

Press on "CONFIRM ORDER."

Remember: if you need further support, please do not hesitate to contact us in Chat (Monday through Friday during office hours), by email at [email protected] or through the form on the Contact Us page.

All order numbers placed will be recorded on our site in your personal area in the "order history and details" section, simply log in using the credentials you entered during registration.

Alternatively, check the mailbox of the email address you used to create your PowerTrack account. There you will find our order confirmation e-mail sent when you purchased online.

Remember that to view "My Account" details from any page on the site, simply press on your name in the upper right-hand corner.

When viewing the product page, you will notice a green 'Available' notice next to the price; if the tracks are not available, you will see a red 'Unavailable' notice.

If, on the other hand, the rubber tracks will be available in a few days, the notice will be orange: 'Bookable'.

To reserve the goods, simply register on our website and confirm your reservation by clicking the Book now button on the unavailable product page. Once the reserved rubber tracks become available, you will receive an e-mail with payment details, so that you can finally finalise your order and proceed to dispatch the goods.

You can find out the future availability of rubber tracks directly from the product page, where you will find the "request availability" button. Alternatively, contact us via Chat (active Monday through Friday during business hours), via email at [email protected] or via the form on the Contact Us page, and we will be happy to promptly provide you with the information you are looking for.

To reserve our tracks, first of all, you will not need to proceed with any down payment. 

You will simply register on our website and confirm your reservation by clicking the Reserve now button, directly from the unavailable product page. Once the booked rubber tracks are back in stock, you will receive an e-mail with payment details so that you can finally finalize the order and proceed to send the goods.

Alternatively, you can contact us directly in Chat (active Monday through Friday during business hours), by email at [email protected] or via the form on the Contact Us page.

Invoices will be sent within seven working days after dispatch of the order, from [email protected], to the email address with which you registered online.

Visit your personal area in the "order history and details" section, simply log in using the credentials you entered during registration.

Remember that to view "My Account" details from any page on the site, simply press on your name in the upper right corner.